Managing with Aloha – The Hawaiian Way

While in Hawaii, I had the great pleasure of coming across the work of Rosa Say, a workplace culture and leadership coach, author and speaker. Rosa brings a unique Hawaiian perspective to business and workplace focusing on core Hawaiian values which also have a universality and parallel with many indigenous cultures. Her beautiful and very practical book, “Managing with Aloha” brings these values to life and I feel privileged sharing this interview with Rosa,  with you.

1. Tell us a bit about yourself – your roots and cultural background?

I was born and raised in Hawaii, the oldest of 5 children: I was 5 years old when Hawaii became the 50th State of USA. Like many in the islands, I represent a melting pot of ancestry, and I’m Filipino, Spanish, Portuguese, Russian, and Chinese, yet I consider myself keiki o ka ‘aina (a child of the land) in my value system and prevailing habit, in that I’m completely a product of the islands’ sense of place. In our islands, the locals would call me Kama’aina; one who is native born and bred, but not of Hawaiian blood ancestry. “Of Hawaii” is who I am, in that it is all I know as a resident, other than a very short time when I lived in the Philippines as a teenager, but I’ve been fortunate to have traveled outside of the islands quite a bit – more than most residents do. Haven’t been to your islands yet though, and believe me, it’s near the top of my bucket list! Continue reading

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Leadership proactivity in building resilience

Resilience is our capacity to face and bounce back from the many challenges life confronts us in unpredictable ways.  And thankfully, there are a number of proven strategies that work in dealing with our stressful and challenging situations including: having a support network, being optimistic, having a perspective that recognizes that the stressor may not be permanent and pervasive, a reminder of other times that you have come out the other side, being present focused and attending to task at hand rather than worrying too much about the future. As I was writing this blog, a friend reminded me that  dining with friends, chocolate, retail therapy and getting her hair done was all she managed to do that lifted her spirit!

Another colleague, recently challenged with a health issue, successfully used the mantra, “all I have to get through is today” and “all I have is ‘the now’ to do what is needed.”  This helped him get through things in a much calmer and resourceful manner than being on the relentless rollercoaster of anxiety and panic feelings he was familiar with.

The point I want to make in this blog is that while there are positive steps we can take when confronted with challenging times, there is another thing we can also do.  Although all of the above strategies are effective because  we have no control over the unexpected, we can become a bit more proactive in identifying areas or thinking patterns which decrease our resilience.  

Here are some questions for your exploration. We start off broadly then get more focused: Continue reading

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The Power of Rituals

With time I have come  to appreciate the power and value of rituals.

This morning as I climbed the steps at the gym I appreciated the familiarity, comfort and regularity that this ritual provided.

Becoming a life member at the gym at the then lowish prices, some 20 years back,  has to be one of the best investments I ever  made.  Over the past year, the ritual of seeing my ” instrutor gostoso”  has also kept me on track!  Catching  up with my colleague and friend after the  workout is another comforting and supportive ritual. I’m aware there has been an absence of this ritual as she is currently in New York looking after her ailing mother.

So how about you?  What are some rituals that enhance your life? Whether in
work, business or personal life, positive rituals help ground us, advance
our intentions and goals and lift our spirit.

What are some rituals that nurture and nourish your life?

Jasbindar Singh is a business psychologist who loves helping her clients become more of what they desire!

 

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Leadership resilience and well-being: Integrating what you love into your life

For many busy people achieving work life balance remains elusive.  The multiple demands of work, children, spouse, wider family, social and community engagements and self care all pile on each other and nag away.  There are always more things to do than time, money, and other resources allow.

While there is no simple solution to the above, and everyone is different, there is a delightful ANTIDOTE to this conundrum.
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LEADERSHIP TRUST: How to build and grow trust

While catching up with a friend over coffee I was recently asked, “Jas, how do you build and grow trust in a relationship?”  In answering his question, it occurred to me that this would be a good topic for a blog as well.

Trust is the lifeblood of all relationship – business or personal.  It is the foundation of all mutually satisfying and sustainable long-term relationships. More than just a concept, it is also a feeling state – based on our experience of other’s behavior over time – which is taken as evidence of their trustworthiness or not.

“If you don’t have trust, you don’t have a relationship.”

So how do we build and grow trust?  The following seven behaviours are vital in building trust:
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INTEGRITY: The supreme quality of leadership

integrityFrom time to time, in our personal and professional lives, we come across people and opportunities that seem engaging, exciting and worthy of further exploration.

Sometimes the best things in life are those we stumble upon or that seem to come quite serendipitously out of nowhere!  And indeed, explore we must as new horizons and development only arise through venturing into the unknown, pushing the envelope and taking an “experimental” stance towards such invitations.  As the old saying goes, if we do what we have always done, then we will get what we have always gotten!

At the same time, though, it is worth being mindful of the questions below particularly if going down a path could compromise your integrity.

1) Is this congruent with your role, values and beliefs?

2) Are there any foreseeable values conflict in what the guiding principles of your life and business are and what the new opportunity represents?

3)  Will engaging in this opportunity compromise and tarnish your role, reputation and character in some way?

4) Which of your values and beliefs are non-negotiable?

5) How can you continue to be mindful of this so you don’t find yourself going down a slippery slope of compromises later?

6) Do you know when it is time to walk away?

7) What are the benefits of engaging in this particular project or partnership?  What about the costs?

8) What is your intuition, inner voice or other ‘body signals’ conveying to you about the venture or people involved?  Do you feel reasonably at ease or is there some internal angst and agitation? (You may not have words for what this is yet).

9) What are some questions that remain unanswered? Making a note of these and finding answers for these will certainly help.

We are confronted with situations and challenges – big and small – all the time. As my executive client said the other day, “Given my particular challenge, I could get away with a very expedient solution but the cost of not doing the right thing is too high. My reputation and integrity will be tarnished forever.”

The supreme quality for leadership is unquestionable integrity. Without it, no real success is possible, whether it is on a section gang, a football field, in an army, or in the office.
-Dwight D Eisenhower

As we navigate ourselves through our lives, we soon realize that choosing between right and wrong can be fairly straight forward but it’s the choosing between what could  be “right and right” or choosing between two different values both of which you hold dear.  In these instances, we need to consider the whole package and make choices based on what is right for you and or your business right now including the risk you are willing to tolerate.

If peace of mind is a high order value than playing the high stakes game will not work for you. The old Indian sages have espoused the virtues of peace, a calm state of mind and patience with beautiful words like   ‘shanti’ and ‘dheeraj”.  With a multitude of demands coming our way, it is worth being mindful of not just what we are ticking off but the state of mind and presence with which we do things.  This may mean, at times, not rushing into things headlong.  With time, the true nature of things including people gets revealed.  Truth always has a way of coming out.

SQ reflection points:

1)  What is a decision you have to make which might benefit from some further gestation, reflection and or investigation?

2) How do you walk the fine line so no matter what your integrity and values stay intact and support you?

3) What personality trait or competing value might block you from seeing things more objectively?

Bear in mind, no matter how tempting, one thing money can’t buy is integrity.

As a leader, you cannot compromise your integrity in a significant area of your life be it personal or business and then hold yourself ‘squeaky clean’ in the other.

The value of integrity = Priceless.

Jasbindar Singh is a coaching psychologist working with managers and leaders to enhance their self awareness and leadership effectiveness. She is also accredited in the powerful Integrity and Values profiling tool to help her clients identify their strengths and integrity blind spots.

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What is the one thing if you did would make a real difference to you?

In coaching, it becomes evident that often it is NOT that the talented executives do not have the answer but more – they are not practicing ‘IT’ – whatever this happens to be for them. This gap between knowing and not doing gets put down to a number of reasons – not having time, not making a serious commitment and or having a plan.

Our default patterns are not always the best ones.  According to Marshall Goldsmith, executive coach to over 150 CEOs and their teams and author of  32 books including the very readable and thought provoking  “Mojo “our default response in life is to experience inertia.   In other words, our most common everyday process – the thing we do more often than anything else  – is to continue to do what we’re already doing.”

 The longer these important things are put off and or avoided, the easier it becomes to stay in the groove of the known rather than step out in do what is required. And yet when we do take action the sense of progress, breakthrough and results feel totally pleasing!  These feelings are even more accentuated when these actions are in aligment with our bigger sense of  meaning and purpose.

So the question for you is, ” What is the one thing if you did would make a real difference to you?”

As managers and leaders, this is also a great question to ask your direct reports in your coaching session with them. The range of answers I have received to what can be a game changing question include: Continue reading

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Dealing with endings

Endings are a natural, inevitable part of life. Whether these endings come about in our jobs and careers, love and family life or other aspects of our social, recreational and community life, there is an inevitable emotional reaction. Life as we have known is no longer and there is a consequent feeling of being in transition or as a colleague put it – “total limbo land.”

Of course, it is much easier to deal with change when we are the originators of such endings but this is not always the case. Endings and change get forced upon us and sometimes we do not even see it coming. In these instances, the shock factor and coming to terms with the new situation can take time. Continue reading

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7 Keys for success in your leadership journey

Where are you currently in your career pathway?  Are you in a new management / leadership role and figuring your way through it?  Have you been a high performer accountable for your results only but are now having to manage others?  Or perhaps you have been a specialist in your field but find yourself being a generalist as you manage others who are the specialists!  Or you are now accountable for getting results through others who don’t even have a direct reporting line to you?  These are fairly typical scenarios for an emerging leader with some great potential for development including learning about oneself and getting the best from others.   The pathway from being the lone star performer to becoming an effective manager and leader is also littered with challenges which if missed can lead to career derailment.

Jim,  (not his real name)  who started his career in the IT  industry learnt this lesson early as he realized that his technical skills were no longer enough to be the successful executive that he wanted to be.  As he said, “I learnt pretty quickly that what made me successful so far wasn’t what was going to keep me there” and that “I needed to learn more about understanding myself and other people and what made them tick.   I didn’t even realize this area existed before!”

Here are seven powerful learning insights for you to consider.   Don’t short change your career path by overlooking these crucial skills, behaviour and attitude.  As you read through each, rate yourself on a scale from 1 – 10, where 10 is excellent as to where you might be currently.
Continue reading

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