How to lead in times of crisis – 6 leadership lessons from BP’s CEO, Tony Hayward

finger pointing, no self accountability, passing the buckIn times of crisis, how a leader fronts and deals with the situation can either fan an already out of control situation or they can take full responsibility and become part of the solution. Sadly, BP’s CEO – Tony Hayward’s words, behaviour and demeanour have only but fueled the situation.

The BP oil spill in the Gulf of Mexico is a disaster on many levels. And it appears that it could have been avoided. Questions are being asked of the CEO but answers to date have not been forthcoming – answers which could provide a deeper, systemic understanding about what went wrong and why and how best to deal with this major catastrophe. Continue reading

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When is your strength “not a strength” and what to do about it

signature strengths, overuse, underutilizedWe all have our strengths and weaknesses. When we use our strengths to produce the desired results,  it gives us satisfaction and rewards us both emotionally and financially.

Our signature strengths enable us follow our natural interest and passion, do our jobs and fulfill our career aspirations in a proficient and credible way.

But the very strength we may have relied upon over the years can also become a career derailer!

So when is strength not strength? Well – a common scenario is when we overuse them. Continue reading

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Could a lack of “self awareness” be holding back your career?

authentic leadership, emotional intelligence, spiritual intelligenceWe have a measure of choice and control over what we are aware of, but what we are unaware of controls us.
-Sir John Whitmore 

We are more effective in life when we exhibit high levels of self-awareness.  Self-awareness, a critical component of emotional and spiritual intelligence (EQ and SQ) is the building block for success in life.  It enables us to make insightful and sharper decisions and course-correct as we go.  It facilitates improved, authentic relationship within and with others – our boss, colleagues, team members, clients, suppliers, family and friends.

So how do we harness and develop this core competency in business and our personal lives? Continue reading

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What is Spiritual Intelligence or SQ?

SQ. Spiritual intelligence, wisdom, multile intelligence, meaning and purpose, work life fulfilmentWe all know of intellectual intelligence (IQ) and more latterly, the importance of emotional intelligence (EQ) in health, happiness and work success but what about spiritual intelligence (SQ)?  While interest in IQ is nearly a century old, EQ’s place in business has emerged only in the last decade.  EQ or EI was first popularised by Daniel Goleman in the mid 90’s in the Time Magazine article titled, “Is EQ more important than IQ?”  Since then much has been written and researched on this important subject, which includes the dimensions of self and other awareness as well as social awareness and relationship management.

So what about SQ and where does it fit into the hardheaded world of business, leadership, managing others and ourselves and our careers and working life? Continue reading

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Dealing with Change

change, transformation, life cycles

Nothing remains the same; everything changes!

If you are going through a change or transition in your life, here are 10 tips that could help:

1) Acknowledge that you are going through a “transition phase” and give yourself time to adjust to the changes.

Transition times are good for taking a “helicopter or strategic view” on your life and for taking stock.

Watch that very human desire to quickly impose a solution or structure to allay any anxiety and feel in control again. However, in the long-term this ‘forced’ intervention may not be the best one.

Sometimes it is better to let things emerge more organically whilst also paying attention to any feedback – subtle or otherwise, coming your way.

2) During times of change and transition, you will experience a loss of control, as the known and familiar are no longer there. Feelings of grief, sadness, anxiety, exhaustion, confusion, anger, loss of confidence and or not being in control, are normal and in time, you will move through it.

3) Understand that transition phases tend to pose more questions than answers and the feeling of being in a ‘fog or overwhelm’ goes with the terrain.

Bear in mind too that any delay in achieving your goals does not mean an end; it just means, “NOT RIGHT NOW!”

4) Realise that some previous strengths may no longer be best for navigating this phase effectively. For example, if you are used to making quick decisions, this may be the time when you need to slow down and let things emerge.

Sometimes your very strengths can come into question as you discover that some adaptation and greater discernment is required in utilising that strength.

5) Re-visit the basics. What values and principles are of utmost importance in your life? What things give you a sense of meaning and purpose? What are some new ways in which you might integrate these in your life now?

6) Keep up with your health and resilience levels. Pay attention to the basics – regular exercise, healthy eating, adequate sleep and positive and healthy lifestyle.

7) Keep a reflective journal, diary or notebook and set daily goals to give you focus, control and movement. Cultivating a sense of GRATITUDE noting all that is still great and working well in your life. If you can, try and look for the growth edge and learning opportunities in your current situation.

8) Make a list under the two headings, “CAN CONTROL” and “CAN’T CONTROL”. Put your energies into the former and relinquish the latter.

9) Seek support from your loved ones and other appropriate professionals and experts such as coaches and psychologists. Who can you share your journey with on a regular basis? What types of conversation will be helpful for you?

10) Guidance and support can come in many forms so be open to receiving. Draw on your spiritual beliefs and practices for strength and renewal and ask for help. Invariably KNOW and TRUST that you will emerge from this transition and be stronger for it.

Jasbindar Singh is an executive coach and business psychologist who has had extensive experience working with large scale change projects as well as individual clients.

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10 ways coaching helps boost employee engagement

engaged leader and team Employee engagement is an issue of major concern for most organizations as the price of ambivalence or worse, disengagement in the work place can indeed be very costly. Employees are engaged when they have a sense of commitment to the company regarding it as a great place to work, when they willingly go the extra mile and put in the discretionary effort, and when they don’t want to work anywhere else.   According to global human resources management and outsourcing firm Hewitt, engagement is the extent to which an organisation has captured the ‘hearts and minds’ of its people and is made of three key behaviours – Say, Stay and Strive.  Continue reading

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Get better results through high employee engagement

enthusiasmIf you were to pause and take a reading on the current levels of engagement in your team, what might you discover? How engaged are your people in the work they are doing?  Are they fully engaged in doing what is fundamental to your business success? Or worse, are they disengaged or even actively disengaged? Continue reading

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How you can avoid career de-railment

CareersCareer derailment is a common theme in the modern work place today.  I have coached clients who were seemingly “hot property” one day only to find themselves in the scrap heap the next.  It can leave  one feeling totally confused and unclear about
what exactly happened. Continue reading

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3 top tips for re-creating inspiration and engagement

MotivationDoesn’t it feel great when we are inspired, uplifted and on top of our game? But it’s not always like this.   There are times in our lives when inspiration is lack luster and questions abound – from the more superficial to fundamental ones like the very purpose of being and what we are doing.  We may be lacking motivation, feeling tired and just not able to see the light at the end of the tunnel. Continue reading

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Leadership emotional intelligence (EQ) integrates the best of head and heart

Leaders have to be able to inspire, challenge and lead others.  You are not a leader if no one is following you!  You can be sure that your people are asking themselves, “Why should I follow him or her?”   In order to be a strategic leader and engage and inspire and, you need to be able to understand your people – their individual motivators and drivers, who they are as people and what really matters to them Continue reading

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